This Terms of Use Agreement ("Agreement") governs your access to and use of all websites, intellectual property, products, and services (collectively, "Higher Impact Services") owned and operated by Higher Impact, LLC ("Company"). This Agreement is effective upon your first use of any Higher Impact Service, or your receipt of written confirmation of enrollment in a program or service, whichever is earlier. By accessing or using Higher Impact Services in any manner, you affirm that you have read, understood, and accepted this Agreement. If you do not agree, you are prohibited from using Higher Impact Services.

1. License Grant

Subject to your compliance with this Agreement, Higher Impact, LLC grants you a limited, personal, non-transferable, non-exclusive license to access and use Higher Impact intellectual property ("IP") solely for the purpose of rendering professional services to business clients through your coaching, consulting, or training company.

License terms by product:

• Business Coaches Mastery / Turnkey Coaching System: License begins upon enrollment, written confirmation, and payment. Terminates upon program completion, withdrawal, or non-payment.

• Monthly Membership: Month-to-month license, renews automatically with payment.

• GoHighLevel: Access begins upon first payment. GoHighLevel does not itself grant a license to Higher Impact IP; an active enrollment in an eligible program is required to use GoHighLevel with clients.

Upon termination of any license, you agree to immediately discontinue all use of the IP, destroy any copies in your possession, and cease accessing the members-only platform. Disputes over termination validity do not delay or suspend these obligations.

2. Intellectual Property

All content within Higher Impact Services — including text, graphics, logos, images, algorithms, models, and frameworks — is the intellectual property of Higher Impact, LLC and is protected by applicable law. Protected IP includes, but is not limited to:

Business Coaches Mastery, GoHighLevel, Turnkey Coaching System, The Entrepreneurs Journey, Leaders Forge, Higher Impact, Goal Planning Core 4, 12 Laws of Leadership Reality, 16 Foundational Leadership Truths, LEAD Core 4, Change OS, The Road Map, 9 Steps in the Entrepreneurs Journey, Marketing Personas, Secret Weapon Script, The Secret Weapons, Strategy Sessions, Tactical Marketing Plan, Vision Book, Forged to Forge, RESULTS Framework, Local Legends, Kingdom Coaches, Business Breakthrough Framework, Higher Impact Prospector, Faith Driven Business Daily, Mastering the Art of Coaching.

3. Permitted and Prohibited Use

You are authorized to use the IP and software to provide training, coaching services, or other solutions to business owners and their teams.

You are prohibited from:

• Copying, reproducing, distributing, or modifying Higher Impact IP without authorization.

• Using the IP to compete with Higher Impact by offering coaching, consulting, or training services to other business coaches, consultants, or trainers.

• Developing or delivering certifications, tools, frameworks, or software solutions designed for business coaches or consultants using Higher Impact IP.

• Decompiling, reverse engineering, or disassembling any Higher Impact product or service.

You may remove Higher Impact logos or trademarks from materials and replace them with your own for use with your clients. You may not alter or remove copyright notices.

4. Non-Competition

During your engagement with Higher Impact, and for two (2) years following its conclusion, you agree not to directly or indirectly provide, endorse, or promote competing coaching, consulting, or advisory services to any individual or entity actively enrolled in a Higher Impact program ("Enrolled Participants"). This restriction does not limit your ability to conduct business with any person or entity who is not an Enrolled Participant.

5. Non-Solicitation

During the term of this Agreement and for two (2) years following its termination, you agree not to:

• Solicit, recruit, or hire any Higher Impact employee, contractor, or coach who was engaged with Higher Impact within the preceding twelve (12) months.

• Solicit or contact any Higher Impact client, program participant, or enrolled member for the purpose of offering competing products or services.

• Induce any Higher Impact client, vendor, or referral partner to alter or terminate their relationship with Higher Impact.

Passive acceptance of unsolicited inquiries is not a violation, provided you do not actively encourage or facilitate such engagement. A breach of this section would cause irreparable harm to Higher Impact, LLC, entitling it to seek injunctive relief in addition to all other available remedies.

6. Confidentiality and Non-Disclosure

In connection with your use of Higher Impact Services, you may receive access to proprietary, confidential, and trade secret information belonging to Higher Impact, LLC, including but not limited to frameworks, methodologies, tools, coaching systems, business strategies, client data, pricing, program content, and software (collectively, "Confidential Information").

You agree to:

• Hold all Confidential Information in strict confidence.

• Not disclose, share, publish, or distribute Confidential Information to any third party without prior written consent from Higher Impact, LLC.

• Use Confidential Information solely for the purpose of delivering services to your clients under this Agreement.

• Upon termination of this Agreement, immediately cease use of and destroy or return all Confidential Information in any form.

These confidentiality obligations survive the termination or expiration of this Agreement indefinitely. A breach of this section entitles Higher Impact, LLC to seek injunctive relief and all other available remedies, without the requirement to post bond or other security.

7. Term and Termination

This Agreement begins on the date you first use any Higher Impact Service and continues while you remain a member in good standing. Higher Impact, LLC may terminate this Agreement for cause upon written notice. You may terminate upon written notice to [email protected]. Upon termination, all rights granted to you immediately cease, and you must destroy all copies of Higher Impact IP in your possession.

8. Returns, Cancellations, Refunds, and Chargebacks

There are no returns, cancellations, refunds, or guarantees for any Higher Impact product or service, except where required by applicable law. You agree not to file a chargeback with your credit card issuer or payment processor. Higher Impact, LLC will dispute any non-compliant chargebacks and you agree not to contest such disputes.

For all recurring monthly services (including Monthly Membership, GoHighLevel, Turnkey Coaching System, and similar programs), you must provide at least thirty (30) days' written notice prior to cancellation. Cancellations submitted with less than thirty (30) days' notice will be processed at the end of the next billing cycle. All cancellation notices must be submitted in writing to [email protected]. Verbal, text, or social media messages are not valid cancellation notice.

9. Disclaimer of Warranties and Limitation of Liability

Higher Impact Services are provided "as is" and "as available" without warranty of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. Higher Impact, LLC makes no representations regarding the accuracy, completeness, or reliability of its services.

To the fullest extent permitted by law, Higher Impact, LLC shall not be liable for any direct, indirect, incidental, special, or consequential damages, including loss of profits, revenue, or data. Where liability cannot be excluded, Higher Impact, LLC's total liability shall not exceed the amount you paid for the specific product or service giving rise to the claim.

10. Compliance with Laws

By using Higher Impact Services for SMS, email, or telemarketing purposes, you agree to comply with all applicable laws including the TCPA, CAN-SPAM Act, and CTIA guidelines. You are solely responsible for obtaining consents, providing disclosures, maintaining records, and honoring opt-out requests. You agree to indemnify and hold harmless Higher Impact, LLC from any claims, damages, or penalties arising from your non-compliance.

11. Earnings Disclaimer

Higher Impact, LLC makes no guarantees of income or earnings from the use of its products or services. Any examples or testimonials represent estimates only. Results vary based on individual effort, experience, and market conditions. You are advised to consult a qualified professional before making any business or financial decisions based on information provided through Higher Impact Services.

12. Warranties and Indemnification

You warrant that you have full legal authority to enter into this Agreement. You agree to indemnify, defend, and hold harmless Higher Impact, LLC and its officers, directors, employees, agents, and affiliates from any claims, damages, liabilities, or costs (including attorney’s fees) arising from your breach of this Agreement.

13. Breach

In the event of your breach, Higher Impact, LLC may pursue all available legal remedies including injunctive relief, damages, and equitable remedies. Unauthorized use of Higher Impact IP may cause irreparable harm for which monetary damages alone may be inadequate, and Higher Impact, LLC reserves the right to seek injunctive relief without posting bond. The prevailing party in any enforcement action shall be entitled to recover reasonable attorney’s fees and costs.

14. General Provisions

This Agreement constitutes the entire understanding between the parties and supersedes all prior agreements on its subject matter. It may only be modified in writing. If any provision is found invalid or unenforceable, the remaining provisions remain in full force. Higher Impact, LLC may assign its rights under this Agreement at its sole discretion. You may not assign or transfer your rights hereunder. Higher Impact, LLC reserves the right to update these terms at any time; continued use of Higher Impact Services after any update constitutes acceptance of the revised terms.

15. Notices

All notices under this Agreement must be in writing and delivered by: personal delivery, confirmed facsimile, overnight courier with written verification, registered or certified mail, or email to [email protected].

16. Governing Law and Dispute Resolution

This Agreement is governed by the laws of the State of Pennsylvania, without regard to conflict of law principles. Any dispute arising from this Agreement shall be resolved exclusively through confidential mediation in Lancaster, Pennsylvania, under mutually agreed mediation rules. You waive any right to file a lawsuit, arbitration, or any other legal proceeding against Higher Impact, LLC, including the right to a jury trial. Mediation costs shall be split equally.

Notwithstanding the foregoing, Higher Impact, LLC retains the right to seek injunctive or other equitable relief in a court of competent jurisdiction for any unauthorized use or disclosure of its intellectual property, without posting bond. Any claim by you must be initiated within one (1) year of the date the cause of action accrues. This clause survives termination or expiration of this Agreement.

ACKNOWLEDGMENT AND ACCEPTANCE

By accessing or using Higher Impact Services, you acknowledge that you have read, understood, and agree to be bound by this Agreement.